medEchat: Patient Education and HIPAA Compliant Messaging -All in One

by Ryan Kennedy

medEchat is a Patient Education & HIPAA Compliant Messaging Platform among Healthcare Providers, Patients, & Staff Members
Morristown, NJ United States Patient Education Patient and Provider Tools Equity Raise Social Determinants Data challenge Affordable Choices challenge Real Time Results challenge Access to Care challenge NOLAHI Challenge - See All

All Team Company Patients Physicians Hospital Partners Mission Innovation Details Investor Info Due Diligence Docs Supporters Comments Updates

About our project

The problem we solve: -Healthcare communication should be effective -Patients have poor recall and retention -Only 10% of spoken information is remembered correctly by patients -Studies have shown visual reminders and pictures work better -Physicians and healthcare providers NEED better medicolegal documentation of our conversations

About our solution: We have created a HIPAA compliant chat and patient education system. It exists a both a web-app (via browser) as well as an app in both the Apple iTunes and Android Play stores

Progress to date:

MVP is complete. We are nearly finished BETA testing the app. It is being piloted in the following practices:

1. New Jersey Pediatric Neuroscience Institute - Morristown, NJ

2. Nouveau Prosthetics & Orthotics - Morristown, NJ

3. Kidney Care of Morris County

4. Advanced Musculoskeletal Centers

 

Upcoming soon: Morristown Memorial Hospital

About Our Team

Creator: Ryan Kennedy

Location: New Jersey

Education: New Jersey Institute of Technology (NJIT)

Bio: Ryan Kennedy has a Bachelor of Arts degree in English and holds a Master of Science Degree in Computer Science from New Jersey Institute of Technology. He created and maintained a Hospitality Point-of-Sale Software System which he sold in 2012. After five years in the corporate private sector, he has turned his sights back to entrepreneurial pursuits and is a co-founder of medEchat, a cutting-edge telemedicine startup.

Hospital Affiliation: New Jersey Pediatric Neuroscience Institute

Title: CTO

Advanced Degree(s): Masters Degree - Computer Science

About Team Members

Catherine Mazzola
CMO, M.D., FAAN
Biography: Dr. Catherine Mazzola is an experienced female pediatric neurosurgeon, certified by the American Board of Neurological Surgeons and the American Board of Pediatric Neurological Surgery. She completed her Pediatric Neurosurgical Fellowship at the University of Pittsburgh in 2002 and did her neurosurgery residency at New Jersey Medical School, under the supervision of Dr. Peter Carmel, the President of the AMA in 2011-2012. Dr. Mazzola served on the Executive Committee of the Congress of Neurological Surgeons (CNS) and is an active member of the Executive Committee of the Council of State Neurosurgical Societies (CSNS). She was the Chair of the Medicolegal Committee of CSNS and is now the Chair of the Ethics Committee of the American Association of Neurological Surgeons (AANS). Dr. Mazzola’s special interests include hydrocephalus, traumatic brain injury and concussion, pediatric brain tumors and spine tumors, brain cysts, craniofacial surgery, plagiocephaly, torticollis, Chiari malformation, cerebral palsy, spina bifida, spine deformity, epilepsy surgery and the management of movement disorders such as dystonia and spasticity. She treats children for the above specialties at her offices located in Morristown and Hackensack, NJ. Dr. Catherine Mazzola is the founder of the Craniofacial Center at Goryeb Children’s Hospital, the Pediatric Brain and Spine Tumor Center (now called GNOP) and the Spasticity and Gait Disorder Center of Goryeb Children’s Hospital. Dr. Mazzola is involved in mentorship, training and education of pre-medical undergraduates, medical school students, and residents. She has been the Director of the Division of Pediatric Neurological Surgery since 2005. Dr. Mazzola serves Morristown Medical Center on the Operating Room Committee, medical Executive Committee and she is a Member-at-Large of the Morris County Medical Society Executive Board.
Title: CMO
Advanced Degree(s): M.D., FAAN
LinkedIn: https://www.linkedin.com/in/catherine-mazzola-238b4b33

Robert Jandreski
CIO, Bachelor of Science degree in Management Information Systems
Biography: Robert Jandreski has a Bachelor of Science degree in Management Information Systems from Montclair State University. He worked at Best Buy for a decade learning the ins and outs of running a business at a big box retail store. He was most passionate about working in the computer field and ran the Geek Squad at multiple Best Buy locations. He then began working in the IT medical field back in 2011 and has focused on that ever since, primarily at New Jersey Pediatric Neuroscience Institute. He has seen the need for improvement in this business and IT realm and is now a co-founder of medEchat.
Title: CIO
Advanced Degree(s): Bachelor of Science degree in Management Information Systems

About Our Company

medEchat

Location: 131 Madison Ave
3rd Floor
Morristown, NJ 07960

Founded: 2018

Facebook: https://www.facebook.com/medEchat/

Product Stage: Ready

Employees: 3-5

How We Help Patients

We will be help patients by enhancing there interaction and communication with the healthcare providers, insurance companies, instututions. Keeping the patient better educated about their healtchare and better engaged will improve their health as well as their overall experience. Win-win for everyone

How We Help Physicians

Healthcare providers will benefit from the HIPAA compliancy of the app/platform while texting, video-chatting. They can better educate their patients through the Patient Education function of the app; posting text/video/images either real-time or scheduled for the future.

ALl communications are retained and archived - never deleted.

How We Help Hospitals

Hositals and other medical institutions will benefit from the HIPAA compliancy of the app/platform while texting, video-chatting. They can better educate their patients through the Patient Education function of the app; posting text/video/images either real-time or scheduled for the future.

All communications are retained and archived - never deleted.

How We Help Partners

Health Insurance Companies - improve patient education and interaction for healthier patients. Healthy patients help the bottom-line

Big Pharma - provide anothere advertising channel for them to reach patients, healthcare providers.

Challenge Mission

How We Address the Mission of The Challenge(s)

Social Determinants Data Challenge
Multiple studies have shown that communicating with patients via telephone, mail, and e-mail is ineffective. There are social determinants that affect patients and providers ability to communicate effectively. These determinants may be based on educational level, culture, nationality, race, age and other factors. medEchat overcomes all of these barriers by facilitating:
a. communication with patients easily, securely in a HIPAA compliant environment that is smart phone based …all patients have cell phones!
b. health care provider recommendations, information, and reminders to patients about appointments, exams, prescriptions that may include video or other content that is easy to understand
c. trackable receipt of delivered communications

Access To Care Challenge
medEchat provides patient-centric, health information, e-communication all in one place. We created a smart phone based, accountable, mobile and web application (app) that enables:
a. patients to access multiple practices through and easy to use texting app on their phone or on a lap top/ desktop
b. patients receive pushes (multimedia) from practices in a social media format
- Medical providers push posts customized to users based on their specific health needs
- Multi-media posts may be: texts, images, videos, and other reminders
c. users to receive alerts and notifications about new communications
- Scheduled reminders: take medication, visit coming up, etc.
d. Information about new medications or treatments available
e. companies/ pharmaceutical companies to create a multi-media library within the app for patient education and information, that providers would access and selectively push out

Real Time Results Challenge
medEchat will partner with health care providers, practices, hospitals, pharmaceutical companies, insurance companies, and all other medical establishments to enable them to maintain a communication and education dialog with patients: reminders, patient education, text-messaging, document sharing. The ability to communicate directly with patients, in a HIPAA compliant manner allows REAL TIME ACCESS to patient information and their results. Preventing delays in care allows health care providers to practice more effectively.

Affordable Choices Challenge
medEchat, patient-centric health-based e-communication all in one place reduces costs to patients, healthcare providers, organizations, insurance companies and government programs like Medicare and Medicaid. medEchat would reduce delays in care, endless paperwork, and wasted and unnecessary trips to the Emergency Room. Patients and providers could chat instantly, share pictures, videos and results in real time within a HIPAA compliant environment. Additional features allow real time video chats, which may be helpful for millions of patients and providers. Telemedicine consults and evaluations are facilitated in a private and secure manner, which is what health care providers and patients need now.

New Orleans and Our Company

We would be sending a team down.

Innovation Details

Intellectual Property Summary

We have retained an Intellectual Property attorney and have discovered that there is not patentability with our application technology. Trademark and copywrite, yet.

Clinical Information

•Patients don’t receive test results in a timely fashion

•Many patients lack access to fax/mail/computers

•Patient portals are horrible! Most physicians don’t even check…

•Missed appointments and poor patient follow-up

•There are delays in diagnosis and treatment

•Thousands of lawsuits

IOM reports that more than 250,000 deaths per year are due to medical errors

https://www.hopkinsmedicine.org/news/media/releases/study_suggests_medical_errors_now_third_leading_cause_of_death_in_the_us

 

•Millions of unnecessary trips to the ER and to the office

•Approximately 37% of all ER visits

were found to be non-urgent and completely unnecessary

Uscher-Pines L1, Pines J, Kellermann A, Gillen E, Mehrotra A: Emergency department visits for nonurgent conditions: systematic literature review. Am J Manag Care. 2013 Jan;19(1):47-59.

Regulatory Status

N/A

How we will use the funds raised
Full-time developers @ $100,000/year (two or three) 200,000.00
Full-Time Security, Architecture Engineer 90,000.00
Part-time Social Media Manager, marketer @ $15,000/year 15,000.00
Office space 20,000.00
Legal 5,000.00
Three field-technicians – train users on system – part-time @ $20/hour 63,000.00
Three help desk – telephone, remote PC support – part-time @ $20/hour 63,000.00
Marketing - $2,000/month 24,000.00
Misc Expenses 20,000.00

Thank You

At medEchat, we are working to improve and better provide HIPAA compliant patient to healtcare provider communication. We are also working to improve and better provide healthcare provider to healthcare provider (peer to peer) HIPAA compliant communication. We offer both text-based as well as video face-to-face chat.

We are also working to improve Patient Education via a Social Media type function whereby practices/healthcare institutions and providers can push multimedia content to patients. These pushes or posts can be scheduled or sent at the moment. Notification will be sent to the recipient(s). We will provide a library of content or custom content may be sent.

Investor Info

Market Size

There is no company in the Heathcare market that combines features as we do in one solid package - Social Media, Texting, video-chat, all in a hipaa compliant environment. We plan to market to the following:

1. Healthcare Providers, institutions, practices.

2. Health Insurance Companies. Horizon Blue Cross Blue Shield of NJ has expressed an interest in piloting our application. We are setting up a second meeting with them this February 2019 to finalize.

3. Pharmaceutical Companies. The content for out Multimedia Library may be stocked with educational videos provided by Pharma. Thereby offering them an avenue of advertisement

Projected 3 Year Growth

First Year Financial Forecast

a. Sign Healthcare Providers

1. Sign up 200 healthcare providers connected to various practices – conservative estimate

2. 200 healthcare providers will lead to the involvement of 20,000 patients

3. 200 healthcare providers will gross $5,000.00/month in revenue ($25 x 200)

 

b. Insurance Companies – Horizon Blue Cross Blue Shield (NJBCBS)

1. 15% of healthcare insurance customers in NJ are with NJBCBS

2. 20,000 patients from 200 healthcare providers will average 15,000 NJBCBS customers

3. 15,000 patients billed at $5/month to NJBCBS translates to $75,000/month ($5 x 15000)

 

c. First year summary – 200 healthcare providers -> 20k patients ->15K NJBCBS customers

1. 200 healthcare providers x $25/month => $5,000/month => $60,000/year

2. 15,000 NJBCBS patients x $5/month => $75,000/month => $$900,00/year

3. We estimate these numbers are achievable within 8 months rollout of first year starting

     January 1, 2019 (after conclusion of pilot program)

Revenue Model

First Year Financial Forecast

a. Sign Healthcare Providers

1. Sign up 200 healthcare providers connected to various practices – conservative estimate

2. 200 healthcare providers will lead to the involvement of 20,000 patients

3. 200 healthcare providers will gross $5,000.00/month in revenue ($25 x 200)

 

b. Insurance Companies – Horizon Blue Cross Blue Shield (NJBCBS)

1. 15% of healthcare insurance customers in NJ are with NJBCBS

2. 20,000 patients from 200 healthcare providers will average 15,000 NJBCBS customers

3. 15,000 patients billed at $5/month to NJBCBS translates to $75,000/month ($5 x 15000)

 

c. First year summary – 200 healthcare providers -> 20k patients ->15K NJBCBS customers

1. 200 healthcare providers x $25/month => $5,000/month => $60,000/year

2. 15,000 NJBCBS patients x $5/month => $75,000/month => $$900,00/year

3. We estimate these numbers are achievable within 8 months rollout of first year starting

     January 1, 2019 (after conclusion of pilot program)

Competitors

MedEchat straddles two markets, both of which have numerous players; HIPAA compliant texting/messaging, and Patient Education Content providers.

However, there are no companies found to date that combine BOTH markets in one place – and for multiple practices.

HIPAA Compliant Text/Messaging major players

  • MedX -
  • Qliqsoft -
  • Spok -
  • Pmd -
  • Perfectserve -

 

Patient Education Content Providers

  • Milner-Fenwick -
  • Smarter Medical Care -
  • View Medica -
  • X-Plain - http://www.patient-education.com

 

Though the above companies, among others, are dominant players in their respective markets, none of them combine messaging and patient education material, reminders, notifications, all in a Social Media type environment as MedEchat does.

Traction

Piloting in several practices to date. Convertible to regular customers at end of pilot period

 

Due Diligence Docs

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Ryan Kennedy
CTO
New Jersey Institute of Technology (NJIT)

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